Roles

Application roles assign a set of permissions to users. They control what each user can see and do within the system.

• Employee — Basic role for standard staff members.

  • Book leave

  • Update own profile

  • View Calendar and Phonebook (subject to company settings)

• Team Lead — Manager of one or more teams.

  • All Employee permissions

  • Approve leave requests for their team members

  • Book leave on behalf of their team members

  • Manage one or more teams while also belonging to another team

• Admin — HR or payroll administrators.

  • All Employee and Team Lead permissions

  • Book and approve leave on behalf of any employee (except requests in a Final Approver review state)

  • Update all employee, company, team, and billing information and settings (fully audited)

• Admin (Read Only) — Administrators who require visibility without write access.

  • All Admin permissions except the ability to create or update records

  • Read-only view of all employee, company, team, and billing information

• Outsourcer — External HR or payroll partners who manage your account.

  • Can manage your account on your behalf

  • No HR benefits (leave, approval, calendar) are available to this user type

• Calendar Only — For kiosk or shared workstation use.

  • Can view company calendars

  • No other features are accessible

• Virtual — For non-office staff or employees without email access.

  • Cannot log in directly

  • Managed entirely on their behalf by HR administrators

All user types — including Outsourcer, Calendar Only, and Virtual — count toward your total user quota and are billable.